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Boardwalk :: Forum List Cameron Highlands Accommodation Reviews
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Max
Visitor
 
 Online Reservation - 2007/06/17 12:26 THIS IS MY VERY 1ST TIME BOOKING ONLINE & IT'S THRU THIS WEBSITE..CHECKING FOR AVAIL...YES IT'S AVAILABLE..THEN PROCEED BY GIVEN CREDIT CARD DETAILS...WHAT NEXT? WAITING TO BE CALLED OR THEY WILL E-MAIL ME..ANY FOLLOWUP CAN BE DONE TO CONFIRM THE REVSERVATION HAS BEEN THRU..THANKS
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admin
Admin
Admin
Posts: 213
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 Re:Online Reservation - 2007/06/17 13:31 Reservation steps are as below:
1) Reservation enquiry where you submit your details, with cc info if required.
2) We reply with availability or non-availability.
3) You confirm that you want the room, and submit cc info if not done yet.
4) Hotel will verify your cc and if all is ok,
5) We will notify you regarding confirmation of your booking including a Reservation number.
6) You check in on the said date.

Our replies should take between 24 to 48 hours. Correspondence on weekends may take about 12 hours longer. You should contact us if you've not received an expected reply within that time frame, and quote the Reserve ID given to you at booking time.

PLEASE also check your junk/spam folder in case our reply emails land there .

So in your case Max, we will get back to you soon! Thanks for booking with us.
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nicollim
Visitor
 
 Re:Online Reservation - 2008/06/08 12:51 Hi admin, how long it's took to get hotel confimation if I submit during eve weekend (friday)?
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admin
Admin
Admin
Posts: 213
graphgraph
 
 Re:Online Reservation - 2008/06/08 20:35 Our replies should take between 24 to 48 hours. Correspondence on weekends may take about 12 hours longer.

Nowadays you may get a reply within 6 to 24 hours, but I'll still say "up to 48 hours" just in case. And definitely contact us if you've not received a reply within 48 hours.

Thanks!
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sailor
Visitor
 
 Re:Online Reservation - 2008/08/31 14:33 Hi admin, i assume the steps above apply for ALL online reservations made at the www.cameronhighlands.com site?

I have made a booking with Bala's Chalet but have yet to receive a reply. admittedly, it's the Merdeka weekend, so replies may be slower. However, i just need some reassurance that's all. TQ.
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admin
Admin
Admin
Posts: 213
graphgraph
 
 Re:Online Reservation - 2008/09/01 13:11

All the loving reassurance I can give you.
Merdeka weekend may take longer. Again, if you correspond with us, pls include your name, hotel, dates and Resv ID (in private of course, not here).

Thanks!
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krishan
Visitor
 
 Re:Online Reservation - 2008/09/02 14:10 Hi Admin

i have made online resv in this website and gave me cc details.. how long it will take to confrim my booking cause i m planing to go tis friday..thanks admin
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marhizam
Visitor
 
 Re:Online Reservation - 2009/01/08 16:41 Hi Admin,

I just made an online reservation this morning together with my cc details. I choosed to stay at Heritage Hotel on next weekend. Appreciate if you can reply me in soonest time. But if i still didnt get any news from u, which number should i call? Hope will hear from you soon/tomorrow.
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