ho choo hiang
Visitor
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Re:just returned from CH - 2007/06/08 15:48
i also just came back from CH, very beautiful view from hotel equatorial, and a very enjoyable holiday but the journey back spoiled my whole trip as the "FIVE star travel agency" send me from CH to genting then back to singapore which is many many more hours, this so call "five" star travel agency is not professional and cannot keep up their promise to the customer, in the booking it is suppost to be from cameron direct to singapore but inorder to cut cost i am send from cameron to genting then back to singapore. i spent one whole day travelling in the bus, very sad by some unprofessional agency's way of doing things. send a complaint but not very efficient i will need to wait for 5 to 7 days for them to find out what happen!!!, so if u go cameron, don't book tour under 5 star travel agency, they spent money in advistment but when come to customer care, the person that picks up the phone don't even appologise under the company name, what a shame. i will not travel under this agency any more , once bitten twice shy.
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